Terms and Conditions
Giving Limited, whose registered office is at 1st Floor, 30 Eastbourne Terrace,
Paddington, London, W2 6LA (registration no. 3979990) trading as Justgiving ("JG"),
operates www.justgiving.com (the "Website"). These are the general
Terms and Conditions which govern your use of the Website. Please read these Terms
and Conditions carefully. If you do not wish to be bound by these Terms and Conditions,
you should not continue to use or access the Website.
These Terms and Conditions may change or be updated from time to time. It remains
your responsibility to access and check these Terms and Conditions wherever you
access the Website. The latest version of these Terms and Conditions will govern
any future usage by you of the Website.
About the charities and organisations featured on the Website
The Website allows you to donate to, and raise funds for, any of the charities and
organisations listed on this Website. Every charity or organisation featured has
a contractual agreement with JG authorising JG to collect donations and reclaim
Gift Aid on its behalf under the UK Government's Gift Aid Scheme. Charities and
organisations are accepted as members at JG's discretion. Charities must be registered
with the Charity Commission or exempt from registration for JG to reclaim Gift Aid
on their behalf. JG also features reputable non-for-profit organisations, which
are not eligible for Gift Aid reclaim. These are clearly listed on the Website as
not eligible for Gift Aid reclaim. Charities and non-for-profit organisations can
have similar names: it is your responsibility to check that you are donating to
the organisation you intended.
Use of your donation
JG is not responsible for any dissatisfaction you may have regarding the recipient
organisation's use of any donation you may make through the Website or websites
powered by us. Please note that the recipient organisation reserves the right to
use your donation for its general purposes. JG cannot guarantee that funds will
be earmarked for a particular appeal, unless specifically stated by the recipient
organisation itself.
JG fees
JG charges a small transaction fee on every donation made on the Website. The fee
is currently 2% of the gross donation, which is the donation plus any Gift Aid reclaimed.
When a donation is not eligible for Gift Aid reclaim, the 2% fee applies to the
donation alone. Subscription fees also apply to charities and companies for additional
services. For up-to-date details please visit www.justgiving.com/charities.
Unauthorised card use
When a donation is made on the Website the transaction is final and not disputable
unless unauthorised use of your payment card is proved. If you become aware of fraudulent
use of your card, or if it is lost or stolen, you must notify your card provider
in accordance with its reporting rules.
Protecting your password
When you register with JG and choose a password to protect your secure account,
you are responsible for maintaining the confidentiality of your password. If you
become aware of any unauthorised use of your password, we recommend that you change
your password immediately or call our helpdesk on 0845 021 2110 (local rate).
Gift Aid information
When you donate to a charity on the Website and confirm that you are a UK taxpayer
in accordance with the requirements of the Gift Aid Scheme as they apply from time
to time, JG reclaims Gift Aid on behalf of the charity under the Gift Aid Scheme.
JG is not an accounting, taxation or financial advisor, and you should not rely
on information given on the Website to determine the accounting, tax or financial
consequences of making a donation to charity. We strongly recommend that you consult
your own adviser(s) about any accounting, taxation or financial consequences that
may affect you.
Privacy
JG's Privacy Policy forms part of these Terms and Conditions. By agreeing to these
Terms and Conditions you also give your consent to the way we may handle your personal
information under that Policy. Read
our Privacy Policy here.
User conduct
You must at all times use the Website and its associated services in a responsible
and legal manner. In particular, but not exclusively:
- You must not upload offensive, obscene or racist content, including photographs,
on to the Website. JG does not actively edit the Website but reserves the right
to remove or edit any content posted on the Website at its sole discretion and without
notice, regardless of whether or not it is, in the opinion of any third party, offensive,
obscene or racist. If you notice any such content, please email us at
help@justgiving.net.
- If you build a personal fundraising page on JG, it is your responsibility to ensure
that the content you are uploading on your page, in particular the photograph, is
not copyright-protected. If it is, you must obtain the copyright owner's written
consent to use it. JG reserves the right to remove any pictures, photographs or
copy from personal fundraising pages, at its sole discretion and without notice
if their copyright status is in any doubt. If you suspect a breach of copyright
on the Website, please email us at help@justgiving.net.
- Other than in relation to your own personal fundraising page, you may not remove
or change anything on the Website.
In addition, you as a user must not:
- misrepresent your identity or affiliation with any other person or organisation;
- use the website to send junk email or 'spam' to people who do not wish to receive
email from you;
- use the Website to conduct, display or forward surveys, raffles, lotteries, contests,
pyramid schemes or chain letters;
- interfere with, or disrupt, the service or services or networks connected to the
service and introduce any computer virus (including any variant or similar malicious
code or instructions) to the JG systems.
JG reserves the right to cancel your membership and delete any personal fundraising
page without notice in the event of a breach of the above rules.
Building a personal fundraising page in aid of a charity in no way implies JG's
or the charity's endorsement of your fundraising activity. Many charities disapprove
of, and do not wish to be involved in, dangerous sports or unusual challenges. It
is your responsibility to check with the charity first that your chosen activity
does not contravene the charity's policies. JG reserves the right, at its absolute
discretion and without notice, to cancel your personal fundraising page at the request
of the charity, in the event that the charity, in its absolute discretion, deems
your fundraising activity inappropriate or unnecessarily dangerous.
Links
The Website contains links to the websites of member charities and other organisations,
whether charities or otherwise. Inclusion of a link to another website does not
imply endorsement of its content or opinions. Your relationship and any transactions
with other organisations through their websites or otherwise are your own responsibility.
Partner Services
JG may from time to time select partners offering relevant information and services
that we believe will enhance our provision for visitors to the Website. Whilst we
will do our best to select partners of the highest integrity, we are not responsible
for any aspect of the information or services offered by them, and if you choose
to use their services you do so at your own risk.
Trademarks
The names Justgiving, Justgiving.com, Justevents, Justgifts, the Justgiving logo
and any other product and service names that we may present on the Website from
time to time may not be used in connection with any product or service that is not
JG's, nor in any manner that is likely to cause confusion, or in any way that may
disparage or discredit JG. Other trade marks, service marks or logos that appear
on the Website, in particular (but not exclusively) those of member charities, are
the property of their respective owners and are likely to be registered trade marks
and subject to restrictions as to their use. They must not be used without the express
permission of both JG and the trade mark owner.
Copyright
All content on the Website is owned by JG, our member charities, or other original
providers, and is protected by the applicable intellectual property and proprietary
rights and laws. You may copy content for your own personal, non-commercial use
provided you do not alter it or remove any copyright, trade mark or other proprietary
notice. No other use of the Website's content is permitted without the express prior
permission of JG, and, where applicable, the copyright holder. Inquiries and permission
requests may be sent to help@justgiving.net.
Changes to the service
JG will make every effort to ensure that the Website and other services are available
continuously, but reserves the right to modify, suspend or discontinue all or any
part at any time with or without notice. Unless specifically exempted, any new features,
services or software applications introduced shall be subject to these Terms and
Conditions.
Failure to comply with these Terms and Conditions
In the event that you commit a breach of these Terms and Conditions JG reserves
the right at its sole discretion to immediately and without notice suspend or permanently
deny your access to all or part of the Website and services.
Termination
You may discontinue use of the Website and services at any time. These Terms and
Conditions will continue to apply to past use by you.
Disclaimer and Limitation of Liability
JG does not, and nothing in these Terms and Conditions shall act to, exclude or
limit JG's liability for death or personal injury resulting from its negligence,
fraud or any other liability which may not by applicable law be excluded or limited.
You agree that your use of the Website is on an "as is" and "as available" basis
and that your use of the Website is at your sole risk. JG does not guarantee continuous
uninterrupted or secure access to our services and operation of the Website may
be interfered with by numerous factors outside of our control. On that basis, except
as expressly set out in these Terms and Conditions, JG does not provide conditions,
warranties or other terms in relation to the Website, to the extent permissible
by law.
JG shall undertake general maintenance and upkeep of the Website between 03:00 -
07:00 hours at the weekends from time to time. During this period, the Website shall
not be available for use.
Subject to exceptions listed above, in no event shall JG be liable (whether for
breach of contract, negligence or for any other reason) for any loss or damage which
you may claim to have suffered by reason of your accessing and use of the Website,
including (but not limited to) loss of profits, exemplary or special damages, loss
of sales, loss of revenue, loss of goodwill, loss of any software or data, loss
of bargain, loss of opportunity, loss of use of computer equipment, loss of or waste
of management or other staff time, or for any indirect, consequential or special
loss, however arising.
JG may change the format and content of the Website from time to time. You should
refresh your browser each time you visit the Website to ensure that you download
the most up to date version of the Website, including the latest version of these
Terms and Conditions.
Governing law
These Terms and Conditions are governed by English law and are subject to the exclusive
jurisdiction of the English courts.
Third party rights
A person who is not a party to these Terms and Conditions has no right under the
Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms
and Conditions.